Privacy Policy for Steam Bloom
Steam Bloom is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process the information you provide when interacting with our online platform and services, particularly regarding our industrial floristry and botanical manufacturing operations.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: This includes names, company names, job titles, and contact details such as postal addresses (e.g., 7 Rue du Printemps, Suite 301, 69002 Lyon, Auvergne-Rhône-Alpes, France), email addresses, and telephone numbers (+33 4 72 82 11 05), which you may provide when inquiring about our large-scale flower cultivation, steam-powered botanical extraction, bespoke floral arrangements for industrial events, sustainable plant-based product development, or automated greenhouse system design.
- Business Information: Details related to your business needs or projects, such as specifications for industrial dyes and fragrances, requirements for industrial events, or specifics for automated greenhouse systems.
- Technical Data: Information automatically collected when you visit our site, including IP addresses, browser type, operating system, referral sources, length of visit, and page views. This helps us understand how our online presence is used and improve its functionality.
- Communications: Records of any correspondence between you and Steam Bloom, including emails sent to info@steambloom.fr, or communications through our online inquiry forms.
2. How We Use Your Information
The information we collect is used in various ways, primarily to facilitate our industrial floristry and botanical manufacturing services:
- To respond to your inquiries and provide information about our large-scale cultivation and extraction processes.
- To deliver and manage services, including bespoke floral arrangements for industrial events and sustainable product development initiatives.
- To improve our online platform and the efficiency of our services, including automated greenhouse system design and implementation.
- For internal record-keeping and administrative purposes, ensuring the smooth operation of our business activities.
- To comply with legal obligations and regulatory requirements applicable to our industrial operations.
3. Legal Basis for Processing Personal Data (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract (e.g., providing a quote for botanical manufacturing).
- Legal Obligation: Where processing is necessary for compliance with a legal obligation that Steam Bloom is subject to.
- Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by Steam Bloom or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our services and communicating relevant updates.
4. Sharing Your Information
We do not sell your personal data to third parties. We may share your information with:
- Service Providers: Third-party vendors and service providers who assist us in operating our online platform, conducting our business, or refining our industrial processes, provided they agree to keep this information confidential and comply with data protection laws.
- Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We continuously review and update our security practices to align with industry best standards for protecting sensitive information related to our specialized operations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymize it.
7. Your Data Protection Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the physical address provided below.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Steam Bloom
7 Rue du Printemps, Suite 301,
69002 Lyon, Auvergne-Rhône-Alpes,
France